I was in yesterday for a facial and it was great! I decided to use up credits and book a massage for today since this location seemed better than the Blue Diamond Envy I frequent. I repeated the time and even wrote it down. When I showed up for my appointment today after waiting...I was approached and told...Oh, you appointment isn't until ....much later than I had booked? Knowing I had another engagement and would not have booked anything that late, I said no, look I even wrote it down? All they could say was sorry? So I didn't get a massage, and I didn't get my credits back? I WILL NEVER GO TO THIS LOCATION AGAIN!
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