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  • It would be a zero star rating in my book but then I wouldn't be able to write this review. I came in to order 2 dozen bagels. The woman told me it would take a little while so I could go get coffee or do whatever else I needed to do and come back. WHAT IN THE WORLD? I didn't order custom bagels. How hard is it to shove bagels in a bag? I told her I wanted 12 in each bag. She said she had to do my cream cheese and I could separate them myself. When I said that I'd prefer not to touch each bagel with my hands, she handed me gloves and put me to work. She then went on to complain about being short handed. "Please be understanding," she said, "...these things happen". By "things", if you mean giving the worst service ever and stressing the customer out with your issues... then no, I'm pretty sure that rarely happens. I was then overcharged by 2 tubs of cream cheese and she kind of argued when I questioned it. The bagels are small and taste like cardboard. I don't think Henderson Fresh Bagels has ever seen a "fresh" bagel in its life. I'd rather get bagels at the supermarket. From now on, I will go out of my way to Einstein.
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