I came in to get a consultation and met Micheal who is very informative and gives you a break down of everything.... I was able to return the same day to have my laser removal done and if you are completely comfortable with a guy doing it ask for Michael. I think it is because from my opinion he is a guy and he is more detailed and he is also the trainer for all the techs.... so I highly recommend this place if you are looking at getting any source of laser removal