I love jimmy johns and was really excited when this location opened up, only to find out it didn't deliver to us (2 miles away :(....boo!) That wasn't really a big deal, the problem I have is that every time I go in there are only kids working and the music is blasting like I'm about to go to the club on a fri/sat night. I wasn't greeted.....all 3 employees just looked at me and stared blankly. Customer service is a huge priority in my books as I've worked in this industry my whole life. Food is usually pretty good, especially at the Fort Mill location but both Italian nightclubs we got were drenched in oil & vinegar....neither my bf or I could finish them. Will continue to drive to the Ft. Mill location where their service is always on point!