You can get in easy and breezy with a fancy red carpet feel but getting out will make you pout!
The only reason this place lacks a 5 star is the exit plan. This place is a great venue for a concert. I had the pleasure of seeing Earth Wind and Fire with Chicago at this location. The acoustics were great as well as the seating and stage set up. It seemed no matter where you sat the seats were nice and you didn't feel super far away. It's always nice to see a concert in a venue that is made for concerts versus large stadiums.
Once the concert is over, there is no easy exit. It's a mass pushing match. People are rude and ready to go so they push you to get out. This is caused because the exit for the entire venue is one tight squeeze out. It would be nice if they had another exit off to the sides of the venue that would lead into the hotel. The exit plan will not deter me from seeing another show here, but I will know to sit in my seat just a tad bit longer and certainly take my time exiting.