I normally love Samurai Sam's. This location is definitely one I will never return to. I went here to pick up lunch for my wife at work to surprise her. I went in ther, ordered my lunch and just waited. Unless you are one of their "regulars" ... don't expect to get good service. I watched 4 people come in and order after me. One person got there order, ate it and left!! The other 3 got their food to go like myself, and left with their food. They got my order all wrong. I ordered a chicken and steak yaki soba with extra vegetables and extra teriyaki sauce. And I ordered a spice steak and broccoli. My wife didn't get any chicken, no extra vegetables and very light teriyaki sauce. My order had old yellowed broccoli and old steak that was barely even warm. I eat the steak and 1/2 the rice and trashed the rest. This location is vey disappointing.