First time customer at this place. Little back story - I travel ALOT for work and have to find a new nail salon every 3 months and it's a pain. I live about 2 hours north of Phoenix and was in town for a class this weekend, we got out early so I decided to stop in and get my nails done since I was close to where the class was. Initially leery of the poor reviews, I noticed most of them had to do with miscommunication about prices. I found the communication was actually good, before I had to ask, and before he started - Johnny, told me exactly how much my nails and the design I wanted was going to cost and made sure it was ok. So that was cool.
About the actual service - so this probably has to be one of the top 3 best manicures I have had. I was initially just going to get gel - but after some education and explanation, I went with powder. I was a little leery at first because I have seen some powder dips that looked thick and terrible! But Johnny took the time to apply the powder with a brush and I feel like it made all the difference. The design was exactly what I wanted and my nails were all even and not extra thick.
His wife did my pedicure and again, one of the best pedis I have had. Typically I always get at least one cut from a mani/pedi and this time - zero, it was the first time I have felt like I could really relax when having my feet worked on.
I can't speak to how long the powder lasts - but what I do know is - I will be making the 2 hour drive from northern AZ when it's time - so I can have my nails done at Diva.
Just a side note - and my .02 about the prices... Something I have found pretty consistent at every nail salon I have ever been to is miscommunication about prices - especially when there is a language barrier. Solution - tell them what you want and ask up front how much it's going to cost. Shouldn't come as a surprise to anyone that designs and removal or previous polish sometimes cost extra. Just ask.