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| - Do NOT go here, WORST SERVICE EVER!!!!!!!!!!!!!!!!! If you get the heavier set girl with glasses and a little bit younger, just walk right out unless you want to sit there for a couple hours, when there is only 4 other small tables!!! There are a hundred other Vietnamese restaurant's in the valley to go to, so please do some research before you go here.
So my mother and I went here for the first time after hearing such great reviews from the nail salon. So both my mom and I were very excited. (we were going to go on Monday, but for some odd reason they're closed on Mondays???) So we get there and we order the chicken spring rolls at 6:30 and the waitress says she's going to put our order in. The waitress comes back to our table 15 minutes later saying "the cook told me were all out of chicken." REALLY?? 15 minutes later you come and tell us. SO whatever we order a different kind of spring rolls. Then we place our order for our entrees and I order the filet mignon and my mother orders the curry chicken.. And again the waitress goes off and comes back 15 minutes later and says "were actually all out of the filet mignon" (but she had put in my mothers order already. So I tell her I want the grilled salmon with chili garlic sauce. So she's like "okay ill go put that in" So 20 minutes go by and my mother FINALLY receives her meal. So I'm watching and waiting for my meal (I used to work at Saigon Kitchen , so I know that since the food is made fresh that sometimes the dishes will come out 2 minutes apart) So long story short (no pun intended) haha I wait literally, not exaggerating, 30 minutes and the waitress never came over to our table to refill our drinks or to see if my meal came out or to even just check to see how my mothers meal was tasting. I finally track down this your gentlemen and tell him I've been sitting here for 30 minutes and still haven't received my meal even though my mother has already FINISHED her meal. So he goes back and checks and comes back out and says "oh she forgot to put it in since your order changed. So it's her fault" OKAY?? Anyway I finally get my meal literally 3 minutes later (really? so I sat and waited 30 minutes for my meal and it only takes you guys 3 minutes to cook? The hell?) And the guy nor our waitress apologized or offered to comp my meal after they already admitted it was HER fault. All the guy offered was a free fricken desert which comes in a box because we used to sell the same desert at Saigon Kitchen. The girl never came over the rest of the time until she knew it was time for the bill and she THOUGHT she was going to get a tip. DREAM ON!! So she takes my card and we literally waited another 15 minutes for her to run my card. She was doing nothing besides laughing and joking with the guy behind the bar. She had NO knowledge of the food and wasn't attentive. It seemed like she was either family or they just threw her on floor) I honestly have no idea why the owner's/and or managers haven't fired her immediately. The food was good but the awful, awful service out weighed it all. I will never go back. I left her a $1 tip for getting us our first round of drinks when we first arrived. The people at this restaurant don't even seem to care about how the customers like the food or how the service was. If they keep treating their customers this way and letting ignorant people become servers with no experience, they will end up going out of business. I'm sorry this was so long and I'm ranting, but its the truth and I wanted to write a review right away.
**Here are some GREAT suggestions for Vietnamese restaurants besides going to Angelinas Pho and Grill:
Go to Siagon Kitchen in Surprise, go to Little Saigon in Glendale, go to Slanted Rice in Scottsdale, and there are plenty more.
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