What's the appeal? Even after turning down my snob dial, plus being excited for the vegan beans and rice, the taste was just too "off" for me.
Granted, the dining area is large and the queue is fast, and the prices are fair, but everything had a heavy, processed taste.
By "everything" I mean the beans/cheese/rice burrito and a pair of cheese enchiladas. The burrito (2/3 left unfinished) was a mass of funky beans with very little else going on. (The advertised peppers and onions and whatnot were just a floppy sprinkle on the side. The cheese and rice was almost non-existent. And it sure didn't taste like the advertised cotija.) The enchiladas were better, but "less offensive" doesn't equal "good."
Disappointing, and I'm probably being swayed by the idea of Cafe Rio more than the actual experience to even give it two stars. Yes, the menu is more varied than Del Taco and Taco Bell, but the taste is almost the same... on a good day.