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| - This place is good, but their polices and service makes no sense. I went with my boyfriend after dinner to grab some decent dessert (second time visiting) but was quite disappointed.
Since we were already quite full from dinner we decided to share a dessert, ordering their 4 scoops of gelato combo ($15.95). As the waitress took our order, she mentioned that they have a policy of ONE menu item PER customer as their minimum charge per person. I was so confused - are they telling me that those 4 giant scoops of gelato was meant for only one person and not to share? To me, the purpose of a minimum charge is to ensure customers are not holding up their table seats without spending money. I understand if both of us sat down ordering only 1 drink being unfair, but our menu item was $16, not like we are spending $5 for 2 people. We then asked if we could order one macaroon to count and they said one macaroon costs $1.95 which still isn't enough to cover as their minimum charge is $2.95. If you are charging $2.95 as minimum charge, the cheapest thing on your menu should be equivalent to that price. I think this policy was ridiculous. In the end, my boyfriend and I couldn't even finish the 4 scoops of gelato but still purchased a cheesecake take out just to satisfy their 'minimum charge".
On top of this stupid policy, our waitress was impatient throughout this entire discussion and gave us the impression that they thought we were being super stingy - not to mention her poor English and lack of communication. Even when taking our order of which gelato flavors we wanted to pick, we had to repeat it 3 times.
Aside from my anger for their service, now to comment on their gelato.
We ordered 4 flavors: Black sesame, green apple, salted caramel, and passion fruit. Of the 4 i liked salted caramel the most. It was the only gelato that actually had the gelato sticky creamy texture (the gelato stretched when you scooped from it). The green apple and passion fruit tasted more like sorbet to me.
Overall their desserts are pretty decent, but I think this place is overpriced. Poor service really affects my decision of a restaurant, no matter how good your food is, if you have poor service then you have just lost me as a customer.
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