You know big moes and I go way back. I live right in the area. Their food used* to be good and it still is when this one particular woman isn't working there. She's really rude, doesn't care about your orders, doesn't talk to you when you're there and she always grumpy. After I got home to eat, I was really upset that there was no ketchup in the bag. I called them to ask if they usually put ketchup in the takeout bag if you're getting fries, she says "Oh if you see it, we did or if you don't, then we didn't, is this what you're really calling about?" what does that even mean?
I was just standing there waiting for my takeout order and she "throws " the paper bag with my food on the counter, "HERE!" she yells. And the bag is half ripped. Also, I suggested to my friend to let's eat here and same lady again served us poutine that looked and tasted absolutely disgusting. When I called to inquire about it the next day - was told should've come back with it right away (fair enough) --- we don't make our poutine like that blah blah blah. Excuses excuses. This place used to be good but with service like that it's going to go down. They need to get rid of her.
Nobody should support a place with this kind of service!!!