Broccoli and meat with the taste of freezer burn always get the one star from me. Bad service gets the same. Little or no working heat (or so it seems) on a cold day is another turnoff.
If you long for the Friday's experience of the 1980s, don't go to this one. The Friday's at Concord Mills Mall gets about three stars compared to this location.
At the same time, this chain is past its prime. With so many great restaurants in this area, the only reason someone would stop here is the expectation of name recognition. Sorry, but this site may disappoint.