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  • If I had reviewed this place right after going, I would have been much more positive. I meant to post a review earlier but didn't get around to it. I'm glad I waited because my opinion of this place has changed quite drastically. I went in looking for a Nexus 5 case and an accessory for an older phone my mom uses. The staff were mostly helpful and showed me a nice case for a decent price and tried to help me find the accessory I needed. I ended up buying the case, an accessory that I guessed was compatible and a cheap micro USB cable. The case is nice and slick, the accessory ended up working as needed but the micro USB was a piece of junk. I wasn't expecting much for five bucks anyway. About a week later, I noticed the case didn't quite fit the phone with a screen protector on. It pushes it up in the bottom right corner. It's more annoying than anything. It got to the point where I figured I was due for a new protector anyway so I went back to the store. This time, my experience was quite a bit worse. There was a colourful older man dressed in army fatigues and had a bunch of anti Rob Ford material. He, like the screen protector, was more annoying than anything. A woman helping him paid very little attention to me. After several minutes, I tried asking her for help and almost instantly got told "They'll help you behind the counter there." The only problem was no one came from behind the closed off area when I entered the store, nor when the woman told me this. I waited another five minutes before the man who helped me last time came out. I told him that the case didn't fit with the screen protector and asked could they either fix it or apply a new one. The man took my phone and the screen protector and handed it to some guy out of site... probably not the best idea the more I think about it. He eventually gave it back, charged about $11.50 for the "labour" and a back up protector. It looked pretty well applied at first but it quickly rubbed and raised to be almost unusable. In conclusion, overall the service was poor, they sold a case that doesn't properly fit and they seemed hardly accountable. I don't think I would come here again except maybe for a hard to find accessory.
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