Well, I might be a little biased since this was one of my go to sandwich shops in college. However no matter the location or the time of day the potbelly franchise never seems to disappoint.
I decided to try this location out during prime lunchtime in uptown Charlotte... Which could be a risky move being that it is located right in the heart of the business world uptown. But (not to my surprise) The service was fast, friendly and RIGHT! When you have a continuous line that's snaked through your business it can be hard to keep your service on point at all times, especially during lunch "rush-hour."
This location, just like many of the others, was staffed with a generous amount of employees who were all friendly and accommodating throughout your experience. They do a really great job keeping the line moving in making sure your order is correct. I mean, you would think when sandwiches are made in front of you it is hard to mess up, but that isn't always the case, so I always appreciate that extra TLC from my sandwich artist.
Although my go-to is the pizza sandwich here (which I always plan to try something else, but always default to what I know and love), everyone I go with get something else and I've never heard a complaint! Not to mention I took a to potbelly newbies with me when I went to this location and without a doubt they will be back! The only thing we all agreed on is that we wish we could get larger sandwiches because every time you finish you want more!
Job well done on keeping the franchise on top of the sandwich game and staying one of my favorite sandwich shops regardless of what location I visit across the country!!