The customer service at this location is non existent. I went there yesterday, ordered my food over the phone, when I got there the young woman in the front didn't say anything when I said 'I ordered for pickup ' so I told her what I ordered and she walked to where the carryout was without saying a word to me still. I asked her a question and she simply nodded her head yes. Still hasnt said anything to me. Finally she says '$12.77' I hand her my card, when she handed it back to me I said thank you and she still said nothing and walked away. Not only did the service lack, the condiments area was extremely dirty. There was not any green sauce so I politely asked for some and once again she just walked away without saying anything and got the sauce. If you are wondering, she spoke perfect English. The food was okay, not worth it though. I would rather go 15 minutes out of my way to go to a different Roberto's location.