This overall review is really 3.5 stars. The food is more like 4 stars, easily. I have to deduct a star and a half simply because the service has really fallen back in the last couple years. Used to love it here, but now you get a sourpuss in the mornings when you order a coffee or whatever. And despite the fact that they got positive feedback from me on one of their soups, they never carry enough of it, so it was always out of stock! That seemed insensitive to what customers want. Worse, once I ordered a pie that was absolutely bone-chilling cold in the middle. When I called to complain, I was told it was my fault, as I should have known that it needed to be "reheated." But I work at the courthouse across the street, and not in a section where I can get to a microwave or an oven. I ordered a dessert that I could eat right then and there...not take home and fuss with. I didn't mind that I may have made a poor choice. But I do mind being blamed for it, as a regular customer. Have not been back.