HORRIBLE. The vets were so rude. My dogs ear was swollen shut and the vet gave me 3 options.. Leave it, give prescription which don't always work apparently or have surgery to pop it and seal it shut. I asked about surgery and if she could do it today because if the lump pops my dog could die and she said no because it is 4 in the afternoon and she is tired... What?!
To make it even better, she told me that my dog "needs a lot of work" and didn't really care to help her. After having my dog for 2 years and doing EVERYTHING and ANYTHING in my ability to make sure she is ok that is not what I needed to hear.
All she wanted to do was talk about my dogs skin and not come up with solutions. My friend (not even the owner of my dog) who was there for moral support went on her phone for a second and the vet stopped talking, stood up and said if we want to sit on our phone she will get our bill and we can go. MY FRIEND WAS THERE FOR SUPPORT. I was sitting there listening the whole time.
When she left, my friend and l left and told the front desk how rude she was. Obviously this lady cared more about her ego more than helping my dog that apparently "needs a lot of work".
Gentle care animal hospital, it may be time to rethink some of your vets. There are people out there who care about animals more than the people you hired who just care about money.