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  • Horrible. I would give ZERO stars if possible. First of all the location and clinic itself is just .. shady. There is NOTHING welcoming about it. I felt like I was in some small town government health clinic. It was clean enough .. but welcoming .. no not at all. The staff was friendly ... that is about the only positive thing I can say about the environment. I had to wait an hour to go back. Then another 20 min in the room. I was there for a ROUTINE PHYSICAL. Which should involve checking my heart, etc. Right?? Nope .. nada. Dr. Atuna (sp) talked over me when I tried to tell him any family history or medical issues I have and may need to know about. He told me standard blood work would be ordered and then checked my neck for lumps and THAT WAS IT!!!!! Didn't check my heart. Didn't check my eyes, my throat, my ears, my lungs, etc. Didn't do the typical pushing and checking on my stomach that doctors do for a well check. NOTHING ... only felt my neck!!! He checked my neck .. handed me a paper to go get my blood work ... and sent me on my way. Oh and blood work. When I called to make the appointment they told me they did everything IN HOUSE. I asked if I needed to "fast" and they said yes (however they never told me how long or any details. I had to ask .. is water okay .. is coffee okay.) I fasted for 12 hours ... but guess what. NO IN HOUSE BLOOD WORK!!! They send you to Lab Corp. Had I KNOWN that I would have made an appointment with lab corp immediately following my visit. Lab Corp had no appointments and it was going to be 1-2 hours before they could get me in as a walk in. By this time it was 2pm and I just said forget it. Had they told me they do NOT do in house blood work .. I could have NOT fasted for the doctors appointment (if you even want to call it that) and just gone to get my blood work another day when I could make an early morning appointment!! Last but not least ... Dr. Atuna also tried to tell me that I MUST schedule an appointment in 2-3 more weeks to "review blood work". Ummm ... why would I do that? What if it is 100% normal? Why would I pay just to come back in and him say "your blood work is a-okay". I understand if something is abnormal .. but you don't know that until they get the results. He then said they could only give me my results (assuming something came back abnormal) if I came in to see him. That is not true. I am entitled to be able to have my blood work. HORRIBLE. Do not waste your time!! I am SO MAD I wasted my ONE free doctors visit I get provided by my insurance each year.
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