I was raised to be skeptic of all used car dealers, mechanics and auto body guys but this place met and exceeded my expectations. I came in on a saturday to get an estimate, and figure out a rough time table to get the mangled rear quater pannel and bumper of my car fixed. I was told roughly 2.5 weeks but they won't make promises because if they see a quality issue or anything unseen they don't want to rush (i figured this was a prelude to an almost certain delay. I dropped my car off on the following monday and was offered a ride home and had arranged one but i was able to get my gf to take me.
Ron helped me through the paperwork answered all my questions about how the paint would be matched (it was a blue with flake from factory which is hard to match). He told me again the time table but wouldn't rush quality if something came up.
He called me the following day to let me know the damage was a bit more extensive once he took things apart but thought the time table would still be ok. I recieved another call about a week later and he said things were going smooth and the car was going to paint in a few days (right on the time table if not a bit early).
I called him the following week to ask if the car would be ready on Wednesday (the earliest day he had said it could be done). He said he would check and after a bit of confusion he said yep and i was able to pick it up.
All the paperwork was simple as a few signatures and they handled everything else with my insurance i just had to pay the deductible to the.
As for the body work it was amazing you can't even tell the car was damaged or repainted at all unless you look really hard (i.e. some signs of repainting/welding on the seem on the trunk ledge (not a common spot to be looking at unless your trying). The paint (my concern) was flawless and matched the rest of the car perfectly. The car was returned cleaned (even my dirty rims and tired were cleaned up).
The price was reasonable too from what i can tell, just over $3k to replace a rear quater, correct rear bumper and inner fender well, and to paint the car. I know the other car involved with my accident was 2k at another shop just to fix a dent and paint 2 doors.
Top notch service here and a state farm preferred body shop. I recommend them to anybody.