Horrible horrible service department
Had a AM appointment.
When i got there no one was outside with the service line almost 10 deep.
Then a service tech came out and said I am the only one here, I need help.
after 30 minutes finally someone came out to help me.
I asked how long will my service be? My advisor told me 1 hour.
I came back 2 1/2 hours later and they said I am set to go.
I checked my car and it just sat there for 2 1/2 hours. No one even looked at it.
I was told they were short handed.
Why was I told work was done when it was not?
I talk to the Sr. advisor and he told me there is nothing I can do? WHAT?
I sat there waiting. And waiting...Until my salesperson came and he said he would take care of it.
If I had known I was getting this type of customer service that took nearly 5 1/2 hours, I certainly would NOT have bothered to get my car here.
Buyers beware.