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  • Horrible horrible service department Had a AM appointment. When i got there no one was outside with the service line almost 10 deep. Then a service tech came out and said I am the only one here, I need help. after 30 minutes finally someone came out to help me. I asked how long will my service be? My advisor told me 1 hour. I came back 2 1/2 hours later and they said I am set to go. I checked my car and it just sat there for 2 1/2 hours. No one even looked at it. I was told they were short handed. Why was I told work was done when it was not? I talk to the Sr. advisor and he told me there is nothing I can do? WHAT? I sat there waiting. And waiting...Until my salesperson came and he said he would take care of it. If I had known I was getting this type of customer service that took nearly 5 1/2 hours, I certainly would NOT have bothered to get my car here. Buyers beware.
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