Was excited to try this location as I've been to the Spadina location. Wash and massage was great BUT terrible blow out. He did exactly what I said I didn't want! Requested volume, bounce and NOT to be straight. He pulled out the flat iron after I told him NO TOOLS, and said he would make "curls". I left with flat, pin straight hair. Worst "blow out" Ive had. Would consider with another stylist but when a client is a first time visit, every attempt should be made to listen to their request....