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  • I ordered tale out from EAT24.com. After waiting for 90 minutes for my food, I called and spoke to the restaurant who informed me that the driver would be at my house in 10-15 mins. Another 20 minutes pass, and I chat with the EAT 24 team, who also are told that they are 10 mins away. I wait another 20 minutes, now I've been waiting 2+ hours (for Chinese food mind you) and I call again. I speak to a manager at Jade House, who tells me they never received my order. Huh? What happened to the two times I was promised it was on its way? The EAT24 rep said the order was confirmed and now they were also telling them that the order was never received. Someone is lying here. Needless to say, after waiting 2 1/2 hours, EAT24 refunded my money and I went to Whole Foods and got dinner. Order from Jade House at your own risk.
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