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  • Good experience with one problem. I had a very good experience with Wireless Doctor. Fair prices, nice people, good work. I have an LG V10 and had cracked the screen. I didn't expect them to have this screen in stock, and they didn't, so they ordered it. It was supposed to take 3-5 days to get here, but the nice lady kept calling around after I left the store and finally found it at a local distributor and got it same day. Bonus points for that. I brought my phone down at 9am and she said it would be ready by 11am or noon. Here's where the only problem I had came into play. I was working 30 miles away, so I put the job on hold at noon to go pick up my phone (my cell is critical to my livelihood). When I showed up at 12:30, I found only the technician at the store, and he had put my phone behind a bunch of other phone repairs from people who had come in after me. He said my phone wouldn't be ready until around 3pm. I wasn't happy about that, since it meant I had just wasted over an hour of my time and would have to drive 30 miles back to my job and another 30 to pick up the phone later than promised. Having said all that, the work was excellent, the price was fair, and the customer service other than the time issue was great. I will definitely use them again, but will make CERTAIN they know to only promise times they can deliver on.
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