Ok so I've been to this place a handful of times and the icecream sundaes are always great!! BUT!....I've never felt like it was ever really clean!! The place "looks" dirty because the restrooms are old and the back room really does look like an after thought. This trip, while the ice cream was delicious THE WOMANS ROOM IN THE BACK WAS HORRENDOUS!! I don't mean just a bit dirty I mean someone exploited severely, which is very DANGEROUS for anyone let a lone little kids. I told 3 different people over the hour we were there that they need to lock it and clean it up and NO ONE DID ANYTHING!! Finally I got the manager and told him and this is something HE should've handled but he didn't even go back there he just passed it on the a teenager in his working staff. This was NOT right. This place has slipped so far down, regardless if the ice cream is gods or not this one time great institution has sadly lost its self pride and just laying on it previous glory days. This is sad. They need a FACELIFT AND MANAGEMENT THAT CARES ENOUGH TO SEEK OUT How the place is looking and its reputation. My daughter actually took a picture that I think the Health depart should see, then go and really give that place the once over. The only reason I'm NOT posting the picture is because I'm mortified and way too embarrassed for the place!! There is a major lack of pride, sorry to say it will be a very long time if ever we return.