Conroy the grocery manager was excessively rude when I was speaking to him on the phone about ordering case of certain products. He was abrupt, yelled, wouldn't even let me explain the situation. It was so appalling. considering the prices of this place you should be given basic respect. I prefer to shop at farmer's markets where vendors are friendly, polite or the Big Carrot which is smaller, and everything is certified organic. This place is overpriced and overrated!!