Took my son here to get a haircut after a few friends recommended this place. I called and made an appointment and was able to get in same day. Casee did the haircut and she was great! It was his first cut, so he didn't know what was going on. He did enjoy the little car that was his seat. Once she started cutting, he got understandably upset. Casee was very gentle with him and patient. He was very squirmy and at one point I had to hold him down and she didn't even bat an eye. She listened to us and did exactly what we wanted. My boy cried for most of it, that is until he spotted her name tag which she let him play with. Once it was over, they gave us a first haircut certificate and a bag full of his hair, awww.
The only negative thing I have to say is the kids waiting area was dirty. The floor was so black after my son walked around his white socks turned black. Also the toys did not seem clean. But we will be back and I will ask for Casee next time for sure.