I come here frequently since I work and live close by. Unfortunately I wish there was another Starbucks to go to.... The drive thru is consistently slow and when you go inside thinking it'll be quicker- you're quickly proven wrong. The espresso is often bitter. I've worked at Caribou and Starbucks in the past so I am familiar with the routine on timing and testing shots. It's apparent that this location doesn't do that as often, if at all. The customer service here is slack. I usually feel like my presence is a bother. This is my least favorite location and it's so disappointing because I spend so much $$ at this place. I'll continue to go here but only b/c I'm addicted to caffeine and it's the only location nearby.