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  • The place is set up nice, the shop and the cars look good as well. Information regarding the Porsche I was looking at was underwhelming, but I took a leap of faith and traveled from Las Vegas based on the great reviews this place has received. It could be that this was an off chance or maybe I'm just used to a different kind of customer service, but this place was not all that it was cracked up to be. Even starting with my first phone call there it seemed cold and uninviting. It always sucks when you have better customer service etiquette than the reatailer or dealer you're working with like in this case. I showed up a little earlier than planned, was given an opportunity to look at the car, received a water (basic things). We test drove the vehicle and a feature was not functioning properly and there was a loud bang from the rear was dismissed with a "I don't know what it could be" "a mechanic must take a look" once we got back and parked I was left outside with no direction. I was told the part they thought was the issue would arrive in 4 to 5 days. Said the bang was due to driver error. And that's it. I just stood there. No apologies, no urgency to rectify time wasted. No real concern what so ever. Not even a ride to the airport. I called back to see if they were willing to do something like lower the price or at least get some kind of service record to justify me getting the car for any reason and of course no solid information was provided. I would have still been interested in getting the vehicle if I was allowed to take vehicle to get a pre purchase inspection at the Porsche Dealership, but that was also not possible. Money and time wasted. If you're from out of town, save yourself and go somewhere locally. If you're in town I guess it wouldn't hurt to see what they have. They do have some nice looking cars. I can't say the same of their working condition.
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