I have to say I have not been to a Sears in a very long time.
However, this one has been here for a long time and it is not too bad actually.
My boyfriend buys tools and other things that he needs from Sears. They carry a lot of items that he needs. So they are very good with that.
They do have a really good return policy and you have to love that if you get something you really cannot use.
I myself went in to the Watch repair Dept. I got a new battery for my watch. They changed the battery and give you a one year guarantee on the battery.
Which is great for me because, I use a lot of batteries on watches.
They also give you a punch card so that for every 3 batteries you get, the fourth is free.