I am a huge MAC fan. Their products are high quality and well priced. I use their refillable pallets for my eyeshadows and you can only purchase the refills at their freestanding stores. As far as I know, there are only two, one in Scottsdale Fashion Square, yuck, and one in Biltmore. Biltmore is much closer and much nicer. This is definitely the better of the two stores. The girls in here are great. They are all genuinely nice, they have nice made-up faces and not the tranny business that is going on at Scottsdale. Best of all, they are helpful without being pushy. When I came in and asked for some help picking some neutral contour colors, the girl stared at my eyes for a bit (a little creepy) but then instantly found some fantastic colors for me. I love coming to this store, it's always a wonderful experience.