I have bought on auction zip for years and sold at on auction house that used auction zipThe auctions I have participated in allowed me to watch and hear and bid in succession with floor bidders. I can only see floor bids and your company never accepts the online bids. Going back to look I also see that online bidders made higher bids than floor bidders and the bid was not accepted. Can you please explain this. I do not understand your use of auction zip... I now live locally ere in Sun City Summerlin and cannot always make it to the auction house. But your current use of auction zip makes no sense to me and you have lost buyers and higher sales for sellers sales due to your policies. How do you explain the procedure for online bidding that does not result in bids being accepted and higher online bids not resulting in a winning purchase?