I have done business with Desert Ridge Cleaners a few times previously out of necessity (proximity to where I work). This last time..i was asking their tailor to mend a quarter inch tear near my suit pocket. After more than a week, I picked them up and it appeared as if a small child did the sewing. Although the tear was slightly smaller, there were threads hanging out and the inside pocket was sewn to the pants now. I showed it to the attendant and she said "you'll have to talk with the manager...I'm new". I let her know I would be taking them to another tailor. She then said "well if you do we won't refund any of your money". I asked her to have the manager contact me...that was Monday and still no call. Also, they advertise "same day dry cleaning". On many occasions I have been there before 8am and they said they could not guarantee my clothes would be back. So much for same day. Bad service with poor tailoring.