I've been tanning off and on at Hawaiian Heat for 5 years+. I've yet to have an issue with cleanliness as well as customer service. Every time I'm finished, they always inquire how my tan was, they also try to remember my last name, and are generally friendly. If for some reason the bed I want is or has been in use, the staff always go in and wipe it down before I get in. They also tell me if they recently changed their bulbs so that I can adjust my time accordingly. The salon has very easy access off Richmond Road and there is always plenty of parking. Over the years they have renovated and have maintained the older beds, as well as added some new beds, like the Ultra Bronzer, my personal fave. There have been times where something doesn't work, a button, a fan, a bulb etc. but they always inform me before hand and give me an alternative if I choose. There are tanning salons closer to my house but I choose to go to this one for the friendly service and updated beds. Thank you Hawaiian Heat.