L & S Air Conditioning was assigned to me through my home warranty. I'm really glad I didn't read any of the reviews before they came out! I had a REALLY great experience with them. They called me and set up an appointment within 1-hour of me calling my warranty company. They gave me an appt. for the following business day with a 1-6 window. I work until 2, so I had my mom sit at my house to wait just in case the tech showed up before 2. He did. He called me on the way to my house and I explained the problem over the phone and let him know that my mom was waiting at my house for him. He was nice, professional and knew exactly what the problem was as I described it over the phone. My mom liked him so much that she is deciding to use them for her own air conditioning needs (and she needs an entire new unit)! She felt the tech was nice, professional, knowledgeable and very customer oriented.
I definitely had a 5-star experience with this company and I'm so glad they were able to fix my problem so quickly!