If there were 0 stars I would choose it. I've been with this bank since the 1990s, but they've gotten way too big. The customer service lines are a joke, and when a technical glitch hits your account on the weekend, they are closed or the few customer service people send you to a dead end number that hangs up. BofA needs to be broken up. I've reported them to CFPB and hope to get my money back Monday.