I'd always wanted to eat at one of these! I'm from the South and had always heard that it was the only place to get southern-style food out west. Not exactly true, but it IS hard to find!
I've been here twice and both times the food was very tasty. I think the prices are too high for this type of food or I would have given it a better rating. I almost always try to get some pie; the French apple is the best! Oh my god - so good! They also have sweet tea, so yes.
Customer service is usually a nice elderly lady. In fact, most of the clientele are elderly people or families. You won't find the glitz and glamour of Vegas here; just regular salt of the earth folks. :p