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  • It's not a secret that I like Panera, so after dealing with a spring cold for a week I went ahead and stopped on in at a Panera for some much needed comfort food. This is one of the newer Panera's in the area, and one of the bigger ones, I think. Maybe it only felt that way because the place wasn't jam packed when I stopped in, but I thought the place was nice, clean, and spacious overall. As nice as the place looked I did think the staffing set-up could be improved. They seemed really understaffed - I mean the place wasn't packed, but it wasn't totally empty, either (and about five people got in line behind me not long after I walked in, so there was a steady stream of visitors, too). Before I could even order I waited five minutes as the only poor girl at the register took an order, ran back to restock something, and heated up bakery items. So another helping hand would have definitely gone a long way in getting the line moving and keeping everything stocked. After placing my order I found a table in the sunshine, sat and waited for my beeper to go off. So I was quite surprised when someone brought food to my table - it seemed odd for Panera but it was a nice touch, although it did leave me wondering why they had people bringing around trays and not, you know, stocking the bakery so the poor girl at the registers could take orders more quickly. I further questioned the need for a server at a Panera when I dropped off my empty dishes - the trash was overflowing and none of the used plates had been taken away in quite a while. So yeah, there's definitely room for improvement at this particular Panera. The food is fine - a Panera is a Panera, and I actually really enjoyed trying their new tomato mozzarella flatbread during my visit here - but the place would really benefit from having an extra hand or two around to help behind the registers, in the bakery and in the kitchen. I'm more than happy to pick up my own food if it means that set of hands can help keep things running behind the counters.
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