I usually don't have any issues with this place, but the last time I was there, I was seated then had to wait at least 15 minutes to have my order taken..the place was almost empty..it was early afternoon.
Other times I have gone and been seated plus my order taken within 5 minutes of being seated. Sometimes they bring a water pitcher to your table, but lately this has been hit or miss. But they normally give you chips and salsa to get your taste buds in gear. Staff very friendly.
I normally get the fajitas (chicken or steak)and the chicken chipotle nachos..I have tried other things such as quesadillas, Southwest penne pasta, and Arroz Con Pollo (to name a few) but always seem to enjoy the nachos and fajitas more..the large (and delicious) nachos are sometimes enough for 2 meals as I want to save room for the equally delicious fajitas, which come to your table in a sizzling skillet.
All in all I don't go here as much as I used to, but it is my favorite Mexican restaurant (even if its not true Mexican) in Toronto.