Walked into this so called hospital with my dog a bloody mess from being attacked by another dog. They immediately brought us back to be checked by a vet tech who said that he looks worse than he actually is and proceeded to put us in a room telling us that the doctor would be right with us. We were shaken up and I found myself annoyed by the talking and giggling of the staff outside the door. Our dog was fading and collapsed on the floor and we asked for a blanket. She gave us one. After waiting quite a while, my husband and we went to the front desk and asked how much longer it will be and she said your dog is stable and that there were at least four emergencies ahead of us. We scooped up our dog and put him back in the car to take him to VetMed which is 10 mins away. When we got to VetMed, they took him right away to the back and gave him pain meds. They got him shaved and found at least 30 puncture wounds, a broken foot, broken tooth and he was in shock. They saved his life. Especially since he is a 15 year old dog. I would encourage this place to take a better look at its practices in its treatment of dogs and their owners.