Staff is very nice and friendly. But as most reviewers agree , the wait time is outrageous. I have been to several Dutch Bros and never had to wait 45 mins for a coffee, and they're just as busy, if not worse. By the time I actually received my coffee, is was watered down due to ice melting away. Hopefully with time ( since this is a new build) several improvements are made. I will give them a chance again and edit my review accordingly.