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| - Keg food is well... Keg food. its the same across the whole chain and varies very rarely... but the service in this location is just plain awful. whether you get there with couple of friends for drinks, have a client lunch or plan a corporate xmas dinner ( never again), they will find several creative ways to mess it up. my latest experience with them has been absolutely dreadful: our company booked a dinner for 20 people 2 months in advance. on a Wednesday night - not that busy for Keg. we have checked out the area where we would sit, confirmed the menu, drinks, appetizers. since they messed up a previous client party for us(that's another long story), i made sure to follow up with them few weeks ahead...and two days before the event. and the day of the event. each time the management was struggling to remember our party specifics, which was making us really nervous. anyhow, i was assured that everything is A-ok!
on the day of the party, when we walked in, they had no idea who we were. it was a complete disaster. it took them about an hour to dig up our order, we got tons of attitude from the wait staff and the hostesses, and the since they (obviously) gave away our sitting area to another party, we were seated at a very awkward long table. waited for our food and drinks forever. DISASTER! no apologies from the management just demonstrative 'take it or leave it" attitude.
regular dinners / lunches are pretty bed as well. staff completely overlooks you, constantly socializes with each other instead of taking orders. huge difference in service between other Keg locations. save yourself some dignity and have your meal in a place that actually wants your business
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