Overall very pleased with the team at Diamond. I had a tight timeline that they were able to meet and the end result is flawless. We did have an issue on the initial install which turned out to be correctable. They did this within the same week and were very accommodating to ensure timelines were still met. Chris was a my sales rep and did a great job. He is a former installer and that was very helpful for my project as we were able to discuss specifics with respect to the install and seams. Having an educated sales rep is a great service to customers. The installers were very professional, worked to keep dust and debris to a minimum and communicated with me during the process.