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  • Ok... So this hotel has some flaws. Ice machine was consistently down during our 2 week stay, people don't pick up after their pets, a lot of doors didn't stay locked for just anyone to wonder in (i.e. pool door), breakfast could be better but it's not horrible and they always seem to be short staffed in the front. Usually a wait to speak with anyone. When we arrived here we got a really dirty room. Hair all over our bed, dirty floors, no working a/c and a sticky substance all over the nightstand and dresser. However, we spoke with the manager Jenn and she went out of her way to make it right for us. The rest of our 2 week stay has been pleasant. Most of the staff is very pleasant, great location and our new room is well kept with cool air! Overall for the price, this is a great alternative for staying right on the strip. Free shuttle service to Harrahs and Airport 24/7 is awesome too!!! Maybe they just don't have it in their budget to keep up as much as needed on this huge property. I'm not sure but it's overall kept pretty nice. No bed bigs, roaches, fleas, nasty smells...
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