yes their pizzas are soggy. it's not because they are any fresher than pizza from any other place, it's because they need to reduce the water in their sauce and veggies. We went again last night, and when the pies were brought to our table, one of them literally had a pool of water standing in the center. This should not be! they could also bake them a bit longer since there is absolutely zero charring or browning on the bottom of the pizzas, and they could serve them on pizza screens instead of directly on ceramic plates which trap moisture.
don't get me wrong, they do use very high quality ingredients and this results in tasty pies, but the sogginess is a major flaw and they should really be working to improve that. you should not be delivered a pizza with 1/4 cup of water in the middle of it.