This was my first time there and was a bit skeptical of this location after the reviews. BUT my burger was fully cooked, and my fries and onion rings were freshly cooked. The whole order was out fairly quickly and the service was good! The manager checked on us in the middle of our meal to see if everything was good. The girl who took our order had a big hickey on her neck (tacky) but other than that the food was delicious and service was good :) can't wait to go here again!