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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

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  • Very irritated that I was charged for food that I never received. First I placed the order online, got the confirmation, and after 30 minutes of waiting past the scheduled delivery time I called to see what happened. The guy on the phone told me they couldn't get a hold of me (even though they emailed me the confirmation with my phone number attached) and they don't make deliveries for items less than $10. I told them to cancel the order. The next day I looked at my bank statement and noticed they still charged me for the food I didn't get. I called them back and the lady I spoke with said the manager took all the paperwork home with them so she couldn't look up my information and she would get back to me. She called me back a day later to say her manager still didn't get back to her but she went ahead and found my information then reversed the charge. It's been almost a week now and I still did not get any money back. If you cannot deliver orders that are less than $10, your online system needs to be set up so it doesn't allow you to place the order until you hit the minimum. See Cappriottis online system, they've got it right. Now I have to dispute this charge with my bank because I'm not getting anywhere.
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