On my way to my appointment and currently sitting in the parking lot. I was late by 10 minutes because the stupid receptionist left out a major detail in the address which caused me to drive in circles. I called and spoke to a rep named Hedi who confirmed I was still set up. When I called the second time to notify them I'm running 10 minutes behind because of the misinformation provided the other receptionist picked up the phone and stated that my appointment had been cancelled because I was supposed to be there 15 minutes earlier to fill out information for being a new patient which I attempted to do but again, a miscommunication caused the delay. I explained to her the situation and asked her if she could please reconsider since I took off work to do this and was previously advised my appointment was confirmed when I called 10 minutes prior. She said she's not responsible for errors of her colleagues and advised me they were booked all the way up until the end of May. So now, I'm off work, without an appointment. I considered this place because I read some positive reviews on Yelp but if this is already my first experience without even seeing the doctor then it's better for me to just cut my losses and move on. I'll be searching for a new office to give my business to.