Nobody likes getting their car worked on. It's just one of those things you have to do as a grownup......like getting a root canal.
What I like about Bill Luke is that they know how miserable the experience can be and do their best to make your time their as pleasant as possible. All the peeps who work there are super nice, first of all. They offer wifi -- ask the receptionist for the code. So bring your laptop, desktop, tablet or whatever, and get caught up on old emails or paying bills.
They have a bottomless coffee machine -- black coffee is free, lattes are $0.50 I think. Donuts are provided if you're there in the mornings. Or you can hit up their cafe for lunch. If need be, they do have a car rental service, heaven forbid your baby has to stay overnight.
Every service also comes with a car wash! Two birds/one stone.
My Jeep approves, as do I.