Overall a pleasant experience. Buying a new car has never been pleasant unitl I purchased my 2014 RDX recently. Dealt with Keith in Sales and Dana in Service (for accessories installed). Talked to people in both the Parts department and Cashier and they too were very helpful and friendly. The only downside is Bob in finance was a bit pushy with the warranties and other products. Nice floor layout keeps you comfortable while in the dealership, and free snacks to boot. I had a loaner car for the time that I had accessories installed. Only reason I couldn't give a 5 star rating, was due to only having one finance manager on a busy Saturday which led to a long wait (plus the big push on warranties) and an error in one accessory installed. Had to go back a second time to have the right accessory installed. The next time I'm in the market for a new or used car, Acura of Tempe will definitely be on my list.