2.5! I love the place. Sadly I can't say the same about the product. Very friendly people and the owners are fantastic, but good lord, how hard is it to make a decent cup of coffee consistently?!?! How hard is it to make sure that a bagel is hot? I can grab a cold bagel and slap some cream cheese on it at home and take it with me for a fraction of their price. Some of their workers put absolutely no effort in it. Some other days, the food is so good I want to go order another one. The drink station is a whole another disaster. Watery lattes and burnt coffee. Sometimes my latte is awesome. More often than not I can just see how watery it is before I drink it and my morning is ruined. I can make some crap coffee at home and drown it in milk for cents, instead I'm payed by for at least a professional effort. I'm a nice guy, I hate asking for my stuff to be remade, but it is either that or curse the person who made it every time I take a sip and I don't like starting my morning in such a negative way. PLEASE fix it! I like my routine and I always end going back, and almost everyday, I'm let down. Seriously it is only coffee and bagels, I'm not asking for a perfectly cooked steak. Look for the super tall girl and just don't order anything from whatever station she is working. I've never seen a more inept worker before.